How we collect, use, and protect your personal information.
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Overview About Us Information We Collect How We Use It Data Security Information Sharing Your Rights State-Specific Data Retention Cookies Children Changes ContactAt Safer Places Network ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
We take a "privacy-first" approach in all our operations. This means we collect only the information necessary to provide our service effectively, implement robust security measures, and give you control over your data.
By using the Safer Places Network service, you acknowledge that you have read and understand this Privacy Policy.
The Safer Places Network is a private initiative founded by David Bartlett, a former Victoria Police Detective and former member of the Australian Criminal Intelligence Commission with over 15 years of law enforcement experience.
For the purposes of applicable privacy laws, Safer Places Network is the data controller of your personal information.
To provide our service, we collect the following personal information:
We also collect information about your security cameras:
When you use our website, we may automatically collect:
In the current version of our service, we do not collect, store, or access any footage from your cameras.
In our future Phase 2 services (which you can optionally opt into), temporary access to specific footage may be requested by law enforcement, but this would always require your explicit approval.
All personal information is encrypted using industry-standard AES-256 encryption. This includes your name, email, mobile and address information.
All data transmitted between your browser and our servers is secured using SSL/TLS encryption (HTTPS).
Access to personal information is strictly controlled and limited to authorised personnel who need it to perform their duties.
We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
In the unlikely event of a data breach affecting your personal information, we will notify you in accordance with applicable laws.
The primary purpose of the Safer Places Network is to help law enforcement identify potentially relevant cameras during investigations. Authorised police users can view:
All police access is logged and audited. Law enforcement users undergo strict verification and must use two-factor authentication.
We may share your information with trusted third-party service providers who help us operate our service, such as:
These service providers are bound by contractual obligations to keep your information confidential and secure.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to access and update your personal information. You can view and edit your information in your account settings or contact us for assistance.
You have the right to request deletion of your personal information. You can delete your account through your account settings or by contacting us.
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
You have the right to withdraw your consent to our processing of your personal information at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law. In Australia, you can contact the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us using the details in the "Contact Us" section below.
The Safer Places Network operates across Australia, and we comply with all applicable federal and state/territory privacy laws. Below are specific provisions that may apply based on your location:
For users in Victoria, we comply with the Privacy and Data Protection Act 2014 (Vic) and the Victorian Protective Data Security Framework (VPDSF) when working with Victoria Police.
For users in New South Wales, we comply with the Privacy and Personal Information Protection Act 1998 (NSW) and the Surveillance Devices Act 2007 (NSW).
For users in Queensland, we comply with the Information Privacy Act 2009 (Qld) and the Invasion of Privacy Act 1971 (Qld).
For users in Western Australia, we comply with the Freedom of Information Act 1992 (WA) and the Surveillance Devices Act 1998 (WA).
For users in South Australia, we comply with the Information Privacy Principles Instruction (SA) and the Surveillance Devices Act 2016 (SA).
For users in Tasmania, we comply with the Personal Information Protection Act 2004 (Tas) and the Listening Devices Act 1991 (Tas).
For users in the Northern Territory, we comply with the Information Act 2002 (NT) and the Surveillance Devices Act 2007 (NT).
For users in the Australian Capital Territory, we comply with the Information Privacy Act 2014 (ACT) and the Listening Devices Act 1992 (ACT).
We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Specifically:
Our website uses cookies and similar tracking technologies to enhance your experience. These technologies help us:
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service. For full details, see our Cookie Policy.
The Safer Places Network is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.
If you believe we have inadvertently collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by:
The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Safer Places NetworkWe will respond to your inquiry within 30 days.